Welcome to our online remote support and collaboration portal.

The following options allow you to connect to a session.

IT support services for your business.

24/7 professional technology support

  • Ring One IT Services on 08 8986 7333 if you need support 24 hours a day 7 days a week. One of our skilled engineers will be on call to solve your problems.

    Once you’ve signed up to the managed IT services, you can call on us for almost anything and it is paid for by you monthly fee. Support, advice, guidance or even a chat every now and then.

    If you’re a new client who needs support, ring us and we will help you. Our priority is getting one of our skilled engineers to fix your emergency quickly. Once the emergency is over, then we can talk about the benefits of managed IT services.
  • Benefits:

    • Client centred solutions
    • Manage remote data needs
    • Online phone systems
    • Professional technical staff for hire
    • Personal information protection
    • Systems to outsmart hackers
    • Asset management, break-fix and refresh schedules
    • Security cameras
    • Stability through hosted servers
    • Professional buying experience
    • IT project management
MANAGED IT SERVICES

Managed IT services fall under a One Care Plan. One phone number. One contract. One contact email address. One invoice. We make IT simple. This service is designed for businesses that want to mitigate the risk of downtime caused by IT services not working optimally. We will manage your entire IT environment.

Once you’ve signed up to the managed IT services, you can call on us for anything and it’s covered by your monthly fee. Support, advice, guidance or even a chat every now and then. We become a resource similar to a 24/7 internal IT support service.

NON-CONTRACT CLIENTS

This is your support solution if you want to manage your own IT environment but need IT support to call on every now and then.

Set up as a fee for service, we offer the same professional advice as our managed IT clients. We will meet you, learn about your business, identify your immediate IT needs, your IT history and your plans for IT in the future.

While we fix your problem we’ll also audit your systems and let you know if you have out of date applications, security risks or other issues perhaps you didn’t know about. It’s our mandate to maximise benefit to all clients and non-contract clients are no different.

    Emergency After Hours IT SUPPORT

    Call 08 8986 7333 opt 0

    Tell one our our talented technicians about your issue
    If requested to open a remote session Click Here and enter the 6 digit code supplied by technician

Log a job with our technicians instantly