One Care
Your Premium Service Plan
One IT Services offers a simplified end to end support plan known as the One Care Plan to proactively manage your IT infrastructure. Stop waiting for unexpected failures, that’s not what we’re about. We don’t just help with computer repair and application support, we look at your whole IT environment.
One Care = Keep Working.
All of your business technology requirements supported under one agreement:
• End user devices (desktop/laptop/mobile device)
• Core networking (routers/switches/access points)
• On-premise infrastructure (servers and storage)
• Cloud service including Microsoft & Office 365 products
• Data Backups & Business Continuity
• Antivirus, Deep Security & Threat Management/Response
• Advice and Guidance (regular face-to-face meetings)
• SLA managed Service Delivery
• Sales, Advice, and Procurement
• 24/7 Support
Nominate a resource for logging jobs, or allow all users to log jobs via desktop agents, phone and email. The price doesn’t change.
Some service exclusions apply; contact us for a proposal to find out more.
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Training
Employee cyber security training is one of the best ways to prevent cyber attacks.
What is One Care?
One IT Services offers a simplified end to end support plan known as the One Care Plan to proactively manage your IT infrastructure.
Stop waiting for unexpected failures, that’s not what we’re about. One Care = Keep Working.
Need Help? Want to Learn More?
Our dedicated support and account specialists are here to help. Call us on 08 8986 7333.