One IT Services

Darwin Owned and Operated

One IT Services is an ICT managed services provider located in Darwin, Northern Territory. We mainly service the SMB market in Darwin, Palmerston, and surrounding suburbs, but we do have clients in other states as well. We’ve been in operation now for nine years, having started with just three employees, and we have now grown to a staff size just shy of 20.

Steven Roberts, the owner and managing director, started One IT Services in 2011 when he saw a need in the Darwin market for a reliable IT provider who could deliver enterprise-level solutions to small and medium businesses. Kicking off with just a few clients, One IT Services grew by word of mouth and reputation which lead to us taking on much larger clients and more complex IT environments.

Over time, One IT Services has hired more engineers, support staff, and now we even have dedicated pre and post sales staff. One IT Services now supports professional service businesses in the accounting and law fields, as well as a range of businesses in the plumbing, electrical, mechanical services, hospitality, investment, retail, and wholesale industries. We also support many Not for Profit businesses as well as academic organisations who rely on our specialist advice and know-how to lead their IT strategies.

Architecting and developing innovative solutions for diverse technology environments is what has earned us our reputation. We bring enterprise-grade solutions to business of all sizes. Regardless of a client’s IT experience, we understand our clients are seeking assurance that we can offer designs that match their business needs, not out-of-the-box, one-size-fits-all solutions. It’s our job to listen to you, understand your business, and advise the best approach; our reputation is built on maximising your system to your specific needs.

Steven Roberts on Territory Story

Check out Steven Roberts discussing IT, the Territory, COVID19, Work from Home, and more, while he chats with Leon and Peter on the Territory Story Boundless Possible podcast!

Territory Story Podcast: 65. Steven Roberts – Covid 19 – Cybercrime and Working From Home

Top Solutions


Stop email spam and viruses before they even reach your inbox.

ID Agent

Do you know if your information is available on the Dark Web?

Cloud Backups

Business Continuity and Data Recovery


Employee cyber security training is one of the best ways to prevent cyber attacks.

What is One Care?

One IT Services offers a simplified end to end support plan known as the One Care Plan to proactively manage your IT infrastructure.

Stop waiting for unexpected failures, that’s not what we’re about. One Care = Keep Working.

Need Help? Want to Learn More?

Our dedicated support and account specialists are here to help. Call us on 08 8986 7333.