Business Telephony Management

One IT Services is partnered with 3CX deliver top quality voice services. 3CX phone systems are perfectly designed for small to medium sized business, which is from 1-100 handsets. Our 3CX services are hosted on virtual PBX servers within Australian datacentres using Microsoft Azure, which keeps setup simple and costs low, compared with having to host an on-premise PBX server.

We can integrate your 3CX system with any SIP provider, although we do recommend Breeze Connect as our preferred choice. Breeze Connect offers a fantastic unlimited plan that has saved many of our clients hundreds of dollars on monthly call costs.

If your business does not already own Voice-over-IP (VoIP) capable phones, we recommend Yealink handsets and can offer fixed desk phones, receptionist consoles, cordless phones, as well as the ability to make and receive calls via a softphone app on your mobile device or computer.

Setting up call flows is something that we manage with care, making sure your clients feel welcome when they get in touch. If you need an auto receptionist, diverts to mobiles, custom rules for certain hours or anything else, we can make it happen!

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What is One Care?

One IT Services offers a simplified end to end support plan known as the One Care Plan to proactively manage your IT infrastructure.

Stop waiting for unexpected failures, that’s not what we’re about. One Care = Keep Working.

Need Help? Want to Learn More?

Our dedicated support and account specialists are here to help. Call us on 08 8986 7333.