IT Support Services
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Managed IT Services
Managed IT services fall under a One Care Plan. One phone number. One contract. One contact email address. One invoice. We make IT simple. This service is designed for businesses that want to mitigate the risk of downtime caused by IT services not working optimally. We will manage your entire IT environment.
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Client solutions
Being experts in the business, we can offer you IT solutions that you don’t know exist. This is why we don’t do what our client asks us to do, we do what our client needs. We bring our training, skill and experience to help you choose an IT environment that will meet all your needs.
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Non-contracted support
This is your solution if you want to manage your own IT environment but need IT support to call on every now and then. While we fix your problem we’ll also audit your systems and let you know if you have out of date applications, security risks or other issues perhaps you didn’t know about. Learn more
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Hardware Purchasing
If you want to buy computers, servers, networking equipment, cameras, wireless access points, cabling and electrical we will work with your budget while offering expert advice on the hardware that we sell. Our buying power means our competitive prices can be passed onto you.
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Remote Backups
If the unthinkable happens and you lose all your data, One IT Services will restore your data quickly and accurately from backups that are taken up to twice daily. Your business will have its services restored to what it was before the hardware failure with minimal downtime and disruption to your business.
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Network Security
Most IT attacks start from an email based threat. Over 90% of threats are targeted at businesses and when successful, they can cripple networks and destroy business functionality. Don’t be scared, be prepared and protected by using our external email cleaning service and prevent those threats from reaching your network perimeter.
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Trust us to know your solutions
We don’t do what our client asks us to do, we do what our client needs.
Building trust with our clients so they feel assured we are suggesting the right solutions sits at the centre of everything we do. First, we learn about your business and how it functions. We don’t use templated solutions; each client is different, and we respect this.
We create technology solutions that fit your specific business requirements. We don’t sell products based on margins and then make your business work to the capability of the ‘solution’.
Fixing lap tops or computers is easy. Architecting the best solution and implementing it is what we pride ourselves on. We don’t just deliver IT support, we deliver a service. We are called One IT Services.
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